Terms & Conditions

1. Welcome

Welcome to ResinArtsJaipur.com! We’re delighted to have you with us. As you explore our collection of handcrafted resin art, you become part of a creative community that values quality and artistry.

Before you dive in, we encourage you to read our Terms and Conditions. These guidelines will clarify what you can expect from us and what we hope from you. Transparency is important to us, and we aim to make your shopping experience pleasant and straightforward.

2. Payment Information

How Payments Work: When you purchase from us, your payment will be processed under the name Resin Arts Jaipur. This is to ensure you know where your money is going.
Full Payment Required: Please make sure to complete your payment before we deliver your handcrafted items. We do not offer Cash on Delivery (COD) for any orders. This policy helps us manage our processes effectively so that we can get your beautiful products to you!
Questions About Payments: If you have any questions about making a payment or if anything is unclear, please reach out to our friendly support team. We are here to assist you!

3. Non-Refundable Policy

Refund Policy: All payments made for our products or services are non-refundable. Once we receive your payment, we cannot give your money back.
Service Issues: If we are unable to provide pick-up services for any reason, we will deduct any necessary charges from your total payment. We appreciate your understanding in this matter!

4. Delivery and Pick-Up Options

Delivery Process: We work with trusted delivery partners to offer efficient pick-up and drop-off services for your convenience.
Product Appearance: While we aim to represent our products accurately, please note that since all items are handmade, there may be slight differences in appearance. You can expect your product to be around 80-90% similar to what you see on our website.
Natural Differences: Due to the handmade nature of our products, variations in color and texture are normal. Thank you for appreciating these unique qualities!

5. Quality Assurance

Commitment to Quality: We take great care in crafting each item to ensure it meets high standards. Every product is made with attention and packaged carefully, so it arrives in great condition. Your satisfaction is our top priority!
Transit Damage: While we package items securely, damage can sometimes occur during shipping. Once the package leaves our facility, we are not responsible for any damages. Please inspect your order upon arrival and contact us immediately if you find any issues.
Quality Claims: If you have concerns about the quality of your item, please get in touch with us. However, please note that we do not provide refunds for quality-related issues. We appreciate your understanding!

6. Protecting Our Designs

Design Rights: We are proud of our unique designs, which are protected by law. You may not copy or modify our designs without our written permission. Thank you for respecting our creative work!
Unauthorized Use: We take the unauthorized use of our designs very seriously and may take legal action if necessary. We hope you understand the importance of protecting our artistic creations.

7. Changes to Our Terms

Updates: We may occasionally update these Terms and Conditions. Any changes will be posted on this page, so we recommend checking back regularly.
Continued Use: If you continue to use our services after changes are made, it means you accept the new terms. We want you to stay informed!

8. Get in Touch

Your thoughts matter to us! If you have any questions or need assistance, please visit our Contact Us page or reach out to our support team. We are always here to help!